Health Care Management

Our Approach

WE BELIEVE IN A UNIQUE AND CUSTOMIZED CONSULTING EXPERIENCE FOR EACH AND EVERY CLIENT & MOST OF THE TIME WE ARE JUST A SHORT DRIVE FROM YOUR FRONT DOOR! 

Each company is unique. A one-size-fits-all approaches will never help your business reach its full potential. We deliver custom solutions, tailored to you--your industry, your culture, your one-of-a-kind challenges by focusing on the problem at hand and resolving it one challenge at a time. We provide support with training, protocol, and accountability.

OUR PHILOSOPHY

JUST LIKE AN APPLE, THERE ARE  MANY SECTIONS TO A DENTAL PRACTICE. IT’S ALL IN HOW YOU SLICE THE APPLE AND EXAMINE EACH SECTION TO ENSURE IT IS HEALTHY AND FRUITFUL. SOME SECTIONS ARE HEALTHY ALREADY AND SOME ARE NOT.

the first step is to determine “Is this a Healthy Dental Practice” or “Do I have a few sections that need fixing?”  Problems are easy to find, some of which are probably keeping you up at night , you can probably name them!  

Our 1, 2, 3 approach will identify the key problems, recommend solutions, and most importantly provide and support the implementation plan.

PRACTICE ASSESSMENT & MAINTENANCE PROGRAM

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A Practice Assessment is completed during an on-site visit that includes the review of human resources and team effectiveness, leadership and management, operational and administrative systems, treatment presentation protocols, hygiene department, and a limited chart audit.   A one-on-one meeting is scheduled with each team member and the dental practice owner to clarify goals and potential growth areas.  A comprehensive report outlining observations and recommendations for moving forward will conclude the practice assessment. 


Our Maintenance Program offers support for dental practices after formal training and coaching is complete.  Maintaining the achieved level of communication, team dynamics, patient relations and case acceptance are only a few of the areas that we can assist in maintaining on a monthly schedule.  The Maintenance Program is designed to reinforce coaching and training protocols specifically FOR YOUR PRACTICE.  On-site visits every 4 to 6 weeks are followed up with an update report to identify areas of concern and track progression.  

BOOTS IN THE PRACTICE - LET US MANAGE

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Have us working in your practice "BOOTS IN THE PRACTICE" to implement and maintain the recommendation and goals set forth.

Based on a yearly contract, we offer assistance to dental practices in the areas of leadership, team development, best practices, patient retention techniques and implementing sustainable practice protocols.  We will help with Human Resource Management with specific emphasis on guiding principles, including policies and procedures developed with the staff and patients’ best interests in mind.  Conducting a full office assessment including analysis of production, marketing, operations, insurance, incentive program, chart audit, and time management evaluation, including hygiene production, will allow us to develop an individualized plan to meet the needs of your practice. 

STAFF TRAINING & DEVELOPMENT

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Standard operating procedures are the fundamentals of any business. our training programs will be to identify and meet with your team to expand on each of these SOP’s. We design them specific to your practice.  

· Business Desk

· Dental Office Manager

· Clinical & Ordering

· Hygiene & Ordering including      Perio

· Associate

· Health and Safety Management

· Recall Management

· Treatment Plan Management

· Employee Management

· Budgets/Payables & Chart of      Accounts

· Accounts Receivables

· Computer

· Emergency in the Office

MARKETING STRATEGY

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We consolidate your brand's presence on all media outlets by using a secret formula that combines an enthusiastic team of social media experts with insights-driven content and advertising strategies.
 

Our formula:
1- Content Creation: We bring compelling, insight-driven content to life. Our team is an expert at targeting your brand stories exactly where they will reach the right audience.
 

2- Listening & Reporting: You will be surprised to see the amount of conversations about your brands that are tracked by our listening tools. Our insights team compiles powerful and insightful reports that will help you deliver a better experience for your customers.
 

3- Campaigns & Contests: We come up with ideas that will refine the brand's online presence on all platforms. The campaigns can be integrated with digital and also on-ground marketing activities. 

 

OUR SERVICES INCLUDE BUT NOT EXCLUSIVE TO:

Creating and updating Content

Standard SEO Setup

Working with your dental software to

create online Patient Forms

Online Appointment Tracking

Patient Testimonials Page

Dental Blog

Patient Newsletter Creator

Mobile Site   

 

SEARCH ENGINE OPTIMIZATION:

Attract new patients and increase your website's organic ranking on Google, Yahoo and Bing.   

 

SOCIAL MEDIA MANAGEMENT: 

Let us do the work! With our Social Media Management (SMM), market your dental practice across Facebook, Twitter, Google+, and many other outlets.   

RECRUITMENT & EMPLOYMENT

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Our goal is to provide the best fit for both our clients and our candidates. 

 

For Clients:
Recruiting takes a lot of time and effort that not all practices have to spare.  By working with us we will make sure that your priorities come first.  We will get to know your practice, your local area and your team dynamics. Then we customize the recruitment process for you based on your desired level of involvement and specific needs (i.e. confidential advertisement).  We will either begin an active recruitment or select from our database of candidates who will best match your needs.   Regardless of the position we can help you find the right person.​  In addition, we will work with you to access any funding or grants for hiring or training that can be obtained.  

 

For Candidates:
Finding employment can be hard enough.  Finding a great place to work can be even harder.  We will work with you to understand what you are looking for in an office, provide personality assessments and match you with any of our existing clients for permanent, part time or temporary positions.  In the event that we do not have a current position for you your name will be added to our database and you will be notified of any positions that we feel your best suited for.  We will not disclose candidates, which are seeking employment; until such time that they are selected for an interview.  Therefore, you can reach out to us at any time regardless of your employment status.  Whether you are an RDA, RDH, Front Desk Administrator, Treatment Coordinator, Associate or feel you have the skills that would benefit any office we want to hear from you.  

LECTURE

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Management as Simple as 1,2,3…
 

All the little things that no one taught you when you were in Dentistry. 

· The right network people for you, as your Business Advisors
 

· Monitoring your Metrics (Practice at a Glance)
 

· How to Effectively Lead your Dental Team
 

· Increasing your Net Income; while Increasing Production and keeping Expenses in line
 

· You deserve a 2-3 week holiday- making it happen
 

· Motivating, Mediating and Coaching your Staff  
 

· Moving from Crisis Management to Controlled Management
 

Dentists struggling every day. By not knowing their numbers or how to hire and train the right employee and keep them; they experience high stress and too many hours at the office.  
 

Some practices are in constant crisis and it becomes “so normal”; as no one has shown them it can be different!  Even easier!  Once you move away from crisis management and step into controlled management you’ll never want to go back.  It’s the same feeling you experienced when you invested in loupes with a light!  Would you ever practice dentistry without them again in the dark!
 

I’d like to leave you this one thought…  Why go to the office and feel bad, when you can go to the office  and  feel good?  

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